🚀 InituBot is in Beta — try the Pro experience for 14 days. Start trial

WhatsApp-first AI support automation

Automate WhatsApp support without losing control

Turn repetitive conversations into AI-powered workflows, track operational metrics in real time, and hand off to humans when needed.

14 days free on the Pro experience. Choose your plan after.

WhatsApp-first

built around the main channel

Pro experience

during trial

Human handoff

when needed

Real-time metrics

for the operation

Operations dashboard

WhatsApp + AI + human support

Online
I

InituBot

knowledge base active

I

Hi! I can check our knowledge base and guide you now.

09:41

I want to know which plan fits my operation.

09:41

I

Sure. I’ll collect a few details and can bring in a person if needed.

09:42

Active flow

Context, automation, and handoff

AI active

WhatsApp

Knowledge-based AI

Human handoff

Visible

automated volume

Measured

escalation rate

Auditable

conversation history

Why now

The problem is not having WhatsApp. It is running WhatsApp without a process.

When WhatsApp becomes the main support channel, repetitive conversations, manual replies, and low visibility start slowing the operation down.

Repetitive questions

Slow first response

Lack of traceability

Missing metrics

Team stuck on simple tasks

How it works

From WhatsApp to automated support

Connect the channel, train the bot, decide when to bring in a person, and track everything in the dashboard.

01

Connect your WhatsApp

Prepare your main channel for automated support.

02

Train the bot

Add FAQs, documents, catalogs, and instructions to guide answers.

03

Decide when to bring in a person

Set rules to hand off when the customer asks or when AI is not confident enough.

04

Track everything in the dashboard

See conversations, automated volume, frequent questions, and improvement points.

Guided activation

The essentials to validate with real conversations.

14 days
Channel prepared for support
Knowledge base added
Handoff rules configured
Dashboard tracking conversations
Results and control

Control to automate without creating a black box

Measure what used to be invisible in WhatsApp: volume, response time, handoffs, recurring questions, and conversation history.

Metrics

Conversations resolved without a human
Average first-response time
Automated volume
Escalation rate
Top recurring questions

Controls

Support logs
Auditable knowledge base
Configurable human handoff
Tenant isolation
Data export or deletion
Use cases

Ideal for repetitive conversations like:

Frequent questionsSchedulingQuotesOrder or ticket statusRecurring requestsHuman triage
Differentiation

Simple to start, complete enough to operate

Agencies are expensive and slow. Enterprise platforms are often too complex. Generic bots rarely support real operations. InituBot combines contextual AI, a knowledge base, human handoff, and predictable pricing.

Agencies

Expensive, slow, and hard to maintain.

Enterprise

Robust, but complex for growing businesses.

Generic bots

Fast to start, but weak on context and control.

InituBot

Contextual AI, knowledge, human handoff, and predictable pricing.

Integrations

WhatsApp-first, ready to integrate as your operation grows

InituBot starts focused on WhatsApp, with contact center and external system integrations as your operation evolves.

WhatsApp at the center of the operation

Capture context, respond with AI, and hand off to humans when it makes sense.

Capture context
Respond with AI
Transfer when needed
Available

WhatsApp Business API

The main channel for automated and measurable support.

Available

3CX

Human support handoff with conversation context.

Available

Twilio Flex

Contact center integration for structured operations.

Plan-based

Webhooks and APIs

Connect external systems according to the contracted scope.

Future channels are on the roadmap.

Pricing

Choose your plan after the trial

Start with 14 days free on the Pro experience. Then choose the plan that fits your operation.

14-day free trial included with every plan

Starter

R$ 147/mo

5,000 included messages · up to 500 active contacts/month · 1 channel

Paid entry plan for validation. No assisted onboarding or customizations.

Start 14-day trial
  • Overage: R$0.05
  • Basic dashboard
  • Self-service support
  • Knowledge base
  • Essential workflows
  • Human handoff
Most popular

Growth

R$ 397/mo

20,000 included messages · up to 2,000 active contacts/month · 3 channels

Recommended plan for most operations.

Start 14-day trial
  • Overage: R$0.05
  • Channel-specific base
  • AI Builder
  • AI Copilot
  • Limited webhook/API integrations
  • Basic dashboard
  • Configuration guides

Pro

R$ 1,997/mo

80,000 included messages · up to 10,000 active contacts/month · 5 channels

Priority support means a target first-response time during business hours. It does not represent platform availability SLA at this stage.

Start 14-day trial
  • Overage: R$0.05
  • Channel-specific base
  • AI Builder
  • AI Copilot
  • Webhook/API integrations
  • Advanced dashboard
  • Advanced reports
  • Monthly performance review
  • Assisted onboarding
  • Priority support
  • Log export
The trial unlocks the Pro experience for 14 days. After the trial, choose between Starter, Growth, or Pro.
Overage: R$0.05 per billable message.
Annual plan available with 20% off.
Channel costs, messaging fees, and WhatsApp Business API fees may be charged separately.
Professional services, specific integrations, and advanced customizations may be contracted separately.

Need an advanced implementation? Talk to sales.

FAQ

Buying questions, answered clearly

No. InituBot offers a 14-day free trial with access to the Pro experience. After the trial period, you choose a paid plan.

Stop running WhatsApp support manually.

Start with 14 days free on the Pro experience, validate with real conversations, and choose the right plan after.

Beta access · Pro experience during trial · choose your plan after